Pro Photo AI

Introduction

Our commitment to privacy and data protection is reflected in this Privacy Statement which describes how we collect and process "personal information" that identifies you, like your name or email address. Any other information besides this is "non-personal information." If we store personal information with non-personal information, we'll consider that combination to be personal information.

References to our "Services" at Pro Photo AI (prophotoai.app) in this statement include our SaaS platform, website, mobile applications, and other products and services. This statement applies to our Services that display or reference this Privacy Statement. Third-party services that we integrate with are governed under their own privacy policies.

Information We Collect

Information You Provide Directly

We collect information when you directly provide it to us:

Account Information: We collect your name, email address, and password when you create an account or subscribe to our SaaS platform.

Subscription and Payment Information: When you subscribe to our service, we collect billing information, credit card numbers, financial account information, and other payment details necessary to process your subscription and recurring payments.

User-Generated Content: We collect and retain the images, documents, and other files you upload to our platform in connection with using our AI-powered photo editing services.

Usage Preferences: We collect your preferences, settings, and customizations within our SaaS platform to provide you with a personalized experience.

Information Collected Automatically

We collect certain information automatically through our Services:

Web Cookies and Session Data: We use cookies and similar technologies to maintain your login session, remember your preferences, and improve your experience on our SaaS platform.

Device and Browser Information: When you access our platform, we collect information about your device, including device identifiers, device type, operating system, browser type and version, screen resolution, and other technical specifications.

Platform Usage Analytics: We track how you interact with our SaaS platform, including features used, time spent on different sections, upload/download activities, and other usage patterns to improve our service.

API and Integration Data: We collect data about your use of our APIs and any third-party integrations you may have connected to our platform.

Performance and Error Data: We collect technical data about platform performance, errors, and system logs to ensure optimal service delivery.

Information from Third Parties

Service Providers: We may receive information from third parties that collect or provide data in connection with work they do on our behalf, for example companies that process payments.

Inferred Information: We may infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics. For example, we may infer your general geographic location based on your IP address.

How We Use Your Information

We use the personal information we collect for the following purposes:

To Provide Our SaaS Platform

Process your subscription and recurring payments
Provide AI-powered photo editing and background replacement services
Maintain your account, user preferences, and subscription status
Deliver cloud-based processing and storage services
Provide customer support and technical assistance
Enable collaboration features and team management

To Improve and Develop Our Platform

Analyze usage patterns and user feedback to enhance our AI algorithms and features
Develop new SaaS features, integrations, and capabilities
Test and optimize platform performance and reliability
Conduct research and development for advanced AI photo editing technologies
Monitor system health and prevent service disruptions

To Communicate With You

Send you platform updates, maintenance notifications, and service announcements
Respond to your support requests and technical inquiries
Send you updates about changes to our Terms of Service, Privacy Policy, or pricing
Provide onboarding assistance and feature tutorials
Send you product updates and new feature announcements (with your consent)

To Comply With Legal Obligations

Comply with applicable laws and regulations
Respond to lawful requests from authorities
Protect our rights and the rights of our users

How We Share Your Information

We do not share, sell, or rent your personal information to third parties for their marketing purposes. We only share your information in the following limited circumstances:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We will notify you of such disclosures unless we are legally prohibited from doing so.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email of any such change in ownership or control of your personal information.

With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

To Protect Rights and Safety: We may share information when we believe in good faith that it is necessary to protect the rights, property, or safety of Pro Photo AI, our users, or others.

Data Security

We implement physical, business and technical security measures to safeguard your personal information against unauthorized access, disclosure, alteration, and destruction. These measures include:

End-to-end encryption of data in transit and at rest
Regular security assessments, penetration testing, and system updates
Role-based access controls and multi-factor authentication
Secure cloud infrastructure with industry-standard compliance
Secure payment processing through trusted third-party providers
Automated monitoring and threat detection systems

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

In the event of a security breach that affects your personal information, we will notify you promptly so that you can take appropriate protective steps.

Data Retention

We retain your personal information for as long as necessary to provide you with our SaaS platform and fulfill the purposes outlined in this Privacy Policy. The specific retention periods depend on:

The nature of the information collected and your subscription status
The purposes for which it is used (active service delivery vs. historical records)
Our legal and regulatory obligations (including financial and tax requirements)
Your preferences and account settings
Platform performance and security requirements

When we no longer need your personal information, we will securely delete or anonymize it, unless we are required by law to retain it longer. You may request deletion of your account and associated data at any time through your account settings or by contacting us.

Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information to us.

If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at support@prophotoai.app.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Rights for All Users

Access: You can request access to the personal information we hold about you.

Correction: You can request that we correct any inaccurate or incomplete personal information.

Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

To exercise any of these rights, please contact us at support@prophotoai.app or use the account management features in your dashboard.

Additional Rights for European Economic Area, United Kingdom, and Swiss Users

Under the General Data Protection Regulation (GDPR), users in the EEA, UK, and Switzerland have additional rights:

Right to Object: You have the right to object to our processing of your personal information in certain circumstances.

Right to Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.

Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

Right to Withdraw Consent: Where we process your personal information based on your consent, you have the right to withdraw that consent at any time.

Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates the GDPR.

Legal Basis for Processing: We process your personal information based on:

Performance of our contract with you to provide our Services
Our legitimate interests in improving our Services, preventing abuse, and understanding user engagement
Your consent, where we have asked for it
Legal obligations that require us to process your information

Additional Rights for California Users

Under the California Consumer Privacy Act (CCPA), California residents have additional rights:

Right to Know: You have the right to know what personal information we collect, use, disclose, and sell about you.

Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

Right to Opt-Out of Sale: While we do not sell personal information as defined by the CCPA, you have the right to opt out if we ever do so in the future.

Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights.

Authorized Agents: You may designate an authorized agent to make requests on your behalf. We will require proof that the agent is authorized to act on your behalf.

To exercise your CCPA rights, please contact us at support@prophotoai.app. We will verify your identity before processing your request.

International Data Transfers

Your information may be stored and processed in any country where we have facilities or service providers. By using our Services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection laws.

We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it, in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

Update the "Last updated" date at the top of this Privacy Policy
Notify you via email at the email address associated with your account
Post the updated Privacy Policy on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services after we make changes constitutes your acceptance of the updated Privacy Policy.

Material changes will become effective 14 days after we notify you, except for changes required by law, which will be effective immediately.

Third-Party Integrations and Services

Our SaaS platform may integrate with third-party services, APIs, or contain links to third-party websites that are not owned or controlled by Pro Photo AI. This Privacy Policy does not apply to those third-party services or websites.

We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services before connecting them to our platform or providing them with your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@prophotoai.app

We will respond to your inquiry as promptly as possible.

Privacy Policy for Pro Photo AI